What Our Customers Say

Over 300 five-star reviews from happy customers.

5⭐️ (330+ reviews)

5⭐️ (31 reviews)

5⭐️ (13 reviews)

5⭐️ (27 reviews)

Trusted by Exmouth Families and Businesses

Being based right here in Exmouth means we’ve built our business on local recommendations and word-of-mouth trust. Over the years, we’ve helped hundreds of Exmouth residents with everything from late-night lockouts to complete security overhauls. These reviews are from people living and working right here in Exmouth.

We think these honest reviews give you a real picture of what it’s like to work with us. Have a read through and see why Exmouth trusts The Lock Monkey for all their locksmith needs.

Exmouth Seafront area:

“Excellent company – great service. My window got stuck open and the wind was blowing all the rain in. The Lock Monkey arrived within 20 minutes and got it fixed quickly and replaced my handle. No mess and no hassle. She was really friendly and polite and I would highly recommend this company to anyone with a lock problem.”

Town Centre:

“Came in the evening to fix my front door. Deb got it sorted with no hassle. Very friendly and helpful and would thoroughly recommend.”

Littleham:

“Great same day service. My patio door jammed shut and Deb managed to get it open and replace the broken bit without charging a fortune. She was polite and also tidy which was very nice. A reasonable price and a great job done. Highly recommended.”

Withycombe area:

“Fitted my key safe as promised and was polite and friendly. Nothing was too much trouble. I got her to check my back door as it was sticking and she sorted that while she was there. I cannot recommend highly enough.”

Budleigh Salterton:

“I am very happy with her work – prompt, efficient and neat. She was very pleasant to talk to. I highly recommend her.”

Brixington:

“My gate needed a new lock and Deb replaced it quickly and efficiently. Excellent service from start to finish. Highly recommended.”

Exmouth centre:

A very professional service from The Lock Monkey. No hesitation whatsoever in highly recommending.

Cranford Avenue area:

“Very good service. She gave quote over the phone and job booked for same day. She arrived promptly and completed it without any hassle.Very happy customer. Would definitely recommend.”

Exmouth:

Amazing service. Very friendly and helpful and quality of work superb.

Plumb Park:

“Great service, quick response, door working again. Highly recommended.”

Budleigh Salterton

“She arrived when she said she would. She quickly worked out what was wrong and had the appropriate part in her van. I would definitely recommend.”

Trusted Across East Devon and Beyond

While we’re based in Exmouth, our services reach across the whole regionBelow you’ll find feedback from customers in Torquay, Newton Abbot, Sidmouth, Budleigh Salterton, Cranbrook, and villages throughout East Devon. We’ve worked across every type of property this beautiful part of Devon has to offer. These reviews come from the people who’ve experienced our service firsthand – emergency callouts, complex period property work, straightforward lock changes, and everything in between. We’re proud that our customers trust us with their security, and we think their experiences speak louder than anything we could say about ourselves.

Here are our most recent Google reviews:

Excellent

5.0

Based on 413 reviews

3 days ago

Fabulously helpful even though they couldn't come out to us tonight. Would thoroughly recommend

5 days ago

UPVC window lock needed fixing. Deb assessed what needed to be done, sourced a new part and fitted it. All done as promised, on time and without any fuss. Can’t recommend her highly enough. We have found or ‘go to’ locksmith 👍

2 weeks ago

Debbie was going to be later than expected, but let me know. She did the job quickly and effectively. Now I can lock my door again.

3 weeks ago

Very experienced, prompt, lovely person.

4 weeks ago

Very efficient ,friendly service

4 weeks ago

Deb was great, very knowledgeable and experienced. Gave good advice and talked us through the different options. All work was carried out efficiently with no mess. Will definitely use the Lock Monkey again

4 weeks ago

Called this company as they had all good reviews on google, however I was told to phone someone else (in a very blunt manner) as she’d just got back from a holiday and wasn’t interested! 🤷‍♂️

1 month ago

Brilliant service from Deb. Good advice on the most cost effective way to replace a complex lock. Attended when she said she would and carried out great work. Highly recommended.

1 month ago

I can thoroughly recommend Debbie from Lock Monkey. We had a problem with the lock on our back door. She visited this afternoon. Assessed what needed to be done and proceeded to repair it promptly and efficiently. She was friendly, courteous and knowledgeable.

2 months ago

Debbie came and fixed our front door today. She was able to change the mechanism and realigned the door. We live in a new build and our door has never unlocked and opened so smoothly before!
Debbie is very professional and friendly.
Thank you Debbie for fixing our door today can’t recommend you enough!

2 months ago

Excellent service and extremely professional. This is the second time I've needed help with a problem lock and they've sorted out the problem effectively and efficiently. Would thoroughly recommend wholeheartedly!

2 months ago

Called on a Thursday Debbie said she would be on holiday the next week and her Friday was fully booked. I explained my predicament and she said she would see if she could alter the start of her holiday and would ring me back. I must be honest I wasn't expecting any change, how wrong was I!
Phone rang in less than 5mins and she said she could meet at the property on Saturday at 0930.
Debbie was there on time and within the hour the job was done.
Great Service,
Joe Harman

2 months ago

Excellent, quick and efficient lock repair! I would highly recommend.

2 months ago

Great friendly service, easy to get hold of, arrived within the timeframe. Job done. Definitely recommend Lock Monkey. 😎

2 months ago

The lovely lockmonkey changed our front door lock, and a window handle. She was honest and upfront about pricing and options. Quickly and efficiently changed the handle and gave us some tips to keep our windows going for longer. I would thoroughly recommend!!

2 months ago

Felt very safe and professional. Deb is lovely and extremely knowledgeable in her profession.

2 months ago

Debbie was very professional and kind and checked all locks to ensure they were adequate. She could not have been more helpful. Thank you so much.

2 months ago

Excellent service from a highly skilled pleasant locksmith. I can recommend her without

2 months ago

Comes as quickly as she can. Prompt. Friendly, helpful and polite.

3 months ago

The lock had failed on my front door , quick response to my text and date arranged. Problem spotted and quickly resolved .
Good to see a female locksmith

3 months ago

Fast, professional, efficient, with an attention to detail and care of my property. One very pleased customer!

3 months ago

Magic. Our front door lock suddenly stopped working and we were locked out. We somehow managed to get in but with no confidence of locking or unlocking the door ever again. We called the Lockmonkey who came as soon as free and identified the front door problem immediately. We then mentioned our double patio doors were getting tricky to open and close the second door so she looked at and fixed those. All 3 doors, front and two patio doors now open and close as smoothly as silk. Fantastic. Now sitting in the afternoon heat with ALL doors open ( knowing we can close them again). What a difference. Thank you so much Deb for the fast response and professional work. Highly recommended. Would use again without hesitation.

3 months ago

Lock Monkey
Great company local and prompt
Job done👍

4 months ago

Fantastic comms, on time, very knowledgeable and tidy and efficient service. Would highly recommend.

4 months ago

Great fast & efficient service from a very helpful locksmith who got me back in after locking myself out. 10/10

4 months ago

I was fortunate to find The Lock Monkey hanging about online with a truly helpful number of amazing Google reviews. Deb is based along the coastline from us in Exmouth; we’re in Sidmouth. The disadvantage of us living on the seafront meant that our old age pensioner Everest UPVC patio doors had their door lock playing up due to them drooping with age and salt on their hinges (I know the feeling). Deb is warm, friendly, reassuring and truly expert in her field. Thanks to her endeavours, when the next mini heatwave strikes we can safely open our double doors again to let in the sea-cooled air (the world’s cheapest and best air conditioner). So a very special thanks to Deb, especially for accommodating our special medical needs. Deb was more than happy to wear a face mask and shoe covers and is one of those magical people that help make Devon a wonderful mini Country to live in... all on its own in today's sadly troubled world. Highly recommended and will be asked for help again when needed.
Lock problems? My advice? Just give Deb the Lock Monkey a call.
Michael Ashby (aka Poet Grandpa)

4 months ago

I have nothing but admiration for the professionalism of Deb at The Lock Monkey. I live in London but have been dealing with an unoccupied property in Devon which is on the market. The selling agents were unable to get access to one of the rooms in the house. Deb took the initiative to collect the keys from the agents, attend the property and fix the lock to the room on the same day i called her. She also fixed the lock to one of the windows in the house. Buying new parts and attending the property twice to deal with the issue. First rate service. I would have no hesitation in recommending The Lock Monkey .

4 months ago

After a series of negative experiences with so called ""tradespeople" proffering a variety of costly solutions to a locked shut UPVC door including total replacement of entire door we eventually found the wonderful Deb of The Lock Monkey. Having contacted her on the Sunday she booked us in for the following Tuesday when she promptly appeared. We were fully expecting the usual run around of another appointment having to be booked to order spare parts etc but to our surprise she set to work, diagnosed the problem, unlocked the door and fixed the mechanism within an hour. No the usual disappearing to source a spare part. She even had one for a 36 year old door in her van!
So if you have a problem with a door contact Deb. Apart from being really good at her job she's a delight to have around. You can't beat an experienced professional from a longstanding family business!

4 months ago

Responsive, communicative, efficient, nice, informative- all the things you'd want from someone coming to fix your broken lock, including giving advice on how to keep them functioning and even helped me order the correct lubricant!

5 months ago

Excellent service. Friendly, reliable and very knowledgable. Repaired my door and explained everything i needed to know. Highly recommend. Thankyou!

5 months ago

Absolutely excellent service . Trustworthy with a super sense of humour, knowledgeable, quick and reliable. Have used the Lock Monkey for a couple of jobs now and would not hesitate to recommend or use again. Thank you

5 months ago

Amazing service!!! Thank you!!

5 months ago

Great service. Highly recommend

5 months ago

Great efficient service from Lock Monkey who came to fix my broken patio door lock the day after I rang them. Second time using them and never disappointed.

5 months ago

Reactive request on a Friday morning to fix broken front door lock. Totally reliable and efficient, same day service. Didn't let me down, fixed my lock and serviced door as well. Excellent service

5 months ago

Debbie identified the problem and replaced the door lock quickly and professionally. Brilliant thankyou.

5 months ago

Quick job, excellent response time. 🙂

6 months ago

Great service. We needed an emergency locksmith and The Lock Monkey came to our rescue!

6 months ago

good service and lock replaced quickly.

6 months ago

Absolutely amazing efficient service would use again

6 months ago

Replaced a lock and adjusted some other doors. Very efficient,friendly and helpful service. Would highly recommend.

7 months ago

Fantastic service: was scheduled for next day lock replacement on the front door, upfront quote and work completed quickly and to a high standard. Lock Monkey also realigned the door free of charge. Service with a smile. Would definitely recommend to friends/ family.

7 months ago

Great service, came out to our newly purchased property very quickly to change our locks, friendly and efficient, would highly recommend to anyone! Thanks

7 months ago

Debbie is very professional and friendly. She does an extremely good job and works in a very clean and tidy way.

7 months ago

Brilliant service, from 1st phone call to arriving and sorting the issue was a couple of hours.
Thank you

7 months ago

Thank you for coming out to repair our patio door handle at 5PM yesterday. We are a full house with children and could:nt shut let alone lock the door. It was all fixed so quickly ,efficently and with a very friendly approach. I would recommend them to everyone and use them again.

7 months ago

Debbie was polite, friendly and efficient. Highly recommended

8 months ago

Fantastic service from The Lock Monkey!
Debbie replaced 4 broken window handles for me. She was knowledgeable, professional and friendly. Would highly recommend her service.. thank you Debbie !

8 months ago

Lock Monkey Exmouth.

I managed to break my sliding patio door lock. I went to Exmouth indows expecting to pay a ton of money for a replacement and was referred to lock monkey of Exmouth.

Great result! Was provided with a fix within three days by Debbie who measured up, ordered parts and saved me a packet of money!

Many thanks for an outstanding service!

More reviews from happy customers:

5.0

Reactive request on a Friday morning to fix broken front door lock. Totally reliable and efficient, same day service. Didn't let me down, fixed my lock and serviced door as well. Excellent service

Debbie identified the problem and replaced the door lock quickly and professionally. Brilliant thankyou.

Very experienced, prompt, lovely person.

Very efficient ,friendly service

Felt very safe and professional. Deb is lovely and extremely knowledgeable in her profession.

The lock had failed on my front door , quick response to my text and date arranged. Problem spotted and quickly resolved .
Good to see a female locksmith

Great friendly service, easy to get hold of, arrived within the timeframe. Job done. Definitely recommend Lock Monkey. 😎

Fabulously helpful even though they couldn't come out to us tonight. Would thoroughly recommend

Debbie was polite, friendly and efficient. Highly recommended

Replaced a lock and adjusted some other doors. Very efficient,friendly and helpful service. Would highly recommend.

You can find our reviews on other sites here:

Google Reviews

Facebook Reviews

Yell Reviews

Our Local Expert Reviews

Get Your Free Quote Today

Whether it’s an emergency lockout, planned lock upgrade, or security consultation, we’re here to help. Contact us for a free, no-obligation quote.



Call: 07950 148 390

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Email: info@thelockmonkey.co.uk

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Available 7 days a week.

Serving Exmouth for more than 12 years.

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EMERGENCY CALL OUT • NO CALL-OUT CHARGE • LOCAL EXMOUTH LOCKSMITH • FAST RESPONSE • 5-STAR RATED • FULLY INSURED •

NO Call out charge – fast response – 5 star rated

24/7 EMERGENCY LOCKSMITH

no call out charge

CREDIT CARDS ACCEPTED

07950 148 390

What Our Customers Say

Over 300 five-star reviews from happy customers.

Trusted by Exmouth Families and Businesses

Exmouth Seafront area:

Town Centre:

Littleham:

Withycombe area:

Budleigh Salterton:

Brixington:

Exmouth centre:

Cranford Avenue area:

Exmouth:

Plumb Park:

Budleigh Salterton

Trusted Across East Devon and Beyond

Here are our most recent Google reviews:

More reviews from happy customers:

You can find our reviews on other sites here:

Google Reviews

Facebook Reviews

Yell Reviews

Our Local Expert Reviews

Get Your Free Quote Today

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