What Our Customers Say

Over 300 five-star reviews from happy customers.

5⭐️ (330+ reviews)

5⭐️ (31 reviews)

5⭐️ (13 reviews)

5⭐️ (27 reviews)

Trusted by Exmouth Families and Businesses

Being based right here in Exmouth means we’ve built our business on local recommendations and word-of-mouth trust. Over the years, we’ve helped hundreds of Exmouth residents with everything from late-night lockouts to complete security overhauls. These reviews are from people living and working right here in Exmouth.

We think these honest reviews give you a real picture of what it’s like to work with us. Have a read through and see why Exmouth trusts The Lock Monkey for all their locksmith needs.

Exmouth Seafront area:

“Excellent company – great service. My window got stuck open and the wind was blowing all the rain in. The Lock Monkey arrived within 20 minutes and got it fixed quickly and replaced my handle. No mess and no hassle. She was really friendly and polite and I would highly recommend this company to anyone with a lock problem.”

Town Centre:

“Came in the evening to fix my front door. Deb got it sorted with no hassle. Very friendly and helpful and would thoroughly recommend.”

Littleham:

“Great same day service. My patio door jammed shut and Deb managed to get it open and replace the broken bit without charging a fortune. She was polite and also tidy which was very nice. A reasonable price and a great job done. Highly recommended.”

Withycombe area:

“Fitted my key safe as promised and was polite and friendly. Nothing was too much trouble. I got her to check my back door as it was sticking and she sorted that while she was there. I cannot recommend highly enough.”

Budleigh Salterton:

“I am very happy with her work – prompt, efficient and neat. She was very pleasant to talk to. I highly recommend her.”

Brixington:

“My gate needed a new lock and Deb replaced it quickly and efficiently. Excellent service from start to finish. Highly recommended.”

Exmouth centre:

A very professional service from The Lock Monkey. No hesitation whatsoever in highly recommending.

Cranford Avenue area:

“Very good service. She gave quote over the phone and job booked for same day. She arrived promptly and completed it without any hassle.Very happy customer. Would definitely recommend.”

Exmouth:

Amazing service. Very friendly and helpful and quality of work superb.

Plumb Park:

“Great service, quick response, door working again. Highly recommended.”

Budleigh Salterton

“She arrived when she said she would. She quickly worked out what was wrong and had the appropriate part in her van. I would definitely recommend.”

Trusted Across East Devon and Beyond

While we’re based in Exmouth, our services reach across the whole regionBelow you’ll find feedback from customers in Torquay, Newton Abbot, Sidmouth, Budleigh Salterton, Cranbrook, and villages throughout East Devon. We’ve worked across every type of property this beautiful part of Devon has to offer. These reviews come from the people who’ve experienced our service firsthand – emergency callouts, complex period property work, straightforward lock changes, and everything in between. We’re proud that our customers trust us with their security, and we think their experiences speak louder than anything we could say about ourselves.

Here are our most recent Google reviews:

Excellent

5.0

Based on 380 reviews

20 hours ago

Great efficient service from Lock Monkey who came to fix my broken patio door lock the day after I rang them. Second time using them and never disappointed.

4 days ago

Reactive request on a Friday morning to fix broken front door lock. Totally reliable and efficient, same day service. Didn't let me down, fixed my lock and serviced door as well. Excellent service

4 days ago

Debbie identified the problem and replaced the door lock quickly and professionally. Brilliant thankyou.

4 days ago

Quick job, excellent response time. 🙂

1 week ago

Great service. We needed an emergency locksmith and The Lock Monkey came to our rescue!

4 weeks ago

good service and lock replaced quickly.

4 weeks ago

Absolutely amazing efficient service would use again

4 weeks ago

Replaced a lock and adjusted some other doors. Very efficient,friendly and helpful service. Would highly recommend.

1 month ago

Fantastic service: was scheduled for next day lock replacement on the front door, upfront quote and work completed quickly and to a high standard. Lock Monkey also realigned the door free of charge. Service with a smile. Would definitely recommend to friends/ family.

1 month ago

Great service, came out to our newly purchased property very quickly to change our locks, friendly and efficient, would highly recommend to anyone! Thanks

2 months ago

Debbie is very professional and friendly. She does an extremely good job and works in a very clean and tidy way.

2 months ago

Brilliant service, from 1st phone call to arriving and sorting the issue was a couple of hours.
Thank you

2 months ago

Thank you for coming out to repair our patio door handle at 5PM yesterday. We are a full house with children and could:nt shut let alone lock the door. It was all fixed so quickly ,efficently and with a very friendly approach. I would recommend them to everyone and use them again.

2 months ago

Debbie was polite, friendly and efficient. Highly recommended

2 months ago

Fantastic service from The Lock Monkey!
Debbie replaced 4 broken window handles for me. She was knowledgeable, professional and friendly. Would highly recommend her service.. thank you Debbie !

2 months ago

Lock Monkey Exmouth.

I managed to break my sliding patio door lock. I went to Exmouth indows expecting to pay a ton of money for a replacement and was referred to lock monkey of Exmouth.

Great result! Was provided with a fix within three days by Debbie who measured up, ordered parts and saved me a packet of money!

Many thanks for an outstanding service!

3 months ago

Excellent prompt service at a very fair price 5 star service

3 months ago

I can’t recommend this locksmith highly enough! She did an amazing job replacing the lock on my aunt’s garage door. What could have been a stressful situation was handled with total professionalism and care from start to finish.
She arrived right on time, immediately assessed the issue, and clearly explained what had happened with the old lock. I really appreciated how she kept us fully informed throughout the entire process, no confusion, no surprises, just honest and transparent service.
She removed the faulty lock efficiently and replaced it with a brand-new one, making sure everything worked perfectly before she left. You can tell she truly takes pride in her work. Friendly, knowledgeable, and incredibly reliable — excellent service all around.

3 months ago

There work is always carried out professionally and they can help with most kicks. Efficient service and a reasonable price.

3 months ago

Deb was fantastic. We were able to easily arrange a competitive quote, and a convenient time to get the locks changed on our new house. She showed us how the locks we chose were an upgrade in safety from the existing locks. Her work was thorough, and efficient. Very happy to recommend.

3 months ago

Debbie is a very helpful and cheery lady who came out to my property very quickly, after my call.
She sorted the problem and fixed my front door lock with great efficiency.
I shall certainly use her again and recommend her to others.

3 months ago

First class response and all resolved quickly. Thank you.

3 months ago

Deb came out swiftly at a convenient time, diagnosed the problem immediately- and fixed it there and then. One of a pair of double doors had become hard to use, leaving me worried I would be locked in or out….problem sorted quickly with friendly, efficient service. Would definitely use The Lock Monkey again, and highly recommend.

3 months ago

Excellent service. Although not urgent, was at my door within two hours of phone call. Polite and couteous, lock changed out for new, am very satisfied

3 months ago

Debbie was really helpful and professional. she replaced my door lock, In no time at all. I would definitely recommend her to friends and family.

3 months ago

Lock Monkey Debbie called at our home at the agreed time today*26/ 01/ 26, to assess the non locking Bi Fold door we have and was quickly able to diagnose the problem and was able to replace the Door lock mechanism and lock barrel there and then.
Debbie was also able to replace a front door handle whose internal springs were failing as well.
Very happy to recommend as a very knowledgeable locksmith
Mr & Mrs Cody
Carter Ave
Exmouth

4 months ago

Oh my goodness what an efficient worker. Such a cheery locksmith. I am so grateful that she arrived and saved the day, renewing all needed. She couldn't of been better. No longer trapped without keys, 5 keys per lock. Amaizing. I certainly recommend The Lock Monkey 🔒🐒

4 months ago

10000% agree with all the other glowing reviews, absolutely faultless service! Debbie arrived within a couple of hours of my call, even though it wasn't an emergency and fixed the problem on the spot with a new lock for a broken one on a large DG window that I'd been told elsewhere would need the entire window replacing, so probably saved me about a grand....thanks Debbie! 🙂

4 months ago

After being locked out of my flat due to a faulty latch the wonderful locksmith attended quickly and gained entry saving me the embarrassment of being outside in my nightclothes on a cold night. A big thank you.

4 months ago

Amazing service. Came out really quickly and sorted out our problem straight away. Very good value for money. Would recommend her to everyone. Thank you.

4 months ago

Great service, called me straight back, arranged a date there and then. Attended as agreed and did exactly as discussed. Was supportive and kind when attending an elderly person with health issues. Definitely will use this company again. Thank you.

5 months ago

Excellent experience, great communication and did a quick and efficient job, thanks Debbie

5 months ago

I was so impressed with the speed and efficiency of Debbie's response on 2 occasions.She had the parts that were needed to fulfill both problems on her van,and I was reassured that a problem to me was no problem to her !!!! Thank you so much.

5 months ago

We have used The Lock Monkey on two occasions now and Debbie has been excellent. Spares are carried in the van which is perfect for a same day repair and important to maintain security. We would certainly recommend The Lock Monkey and will certainly use Debbie in the future.

5 months ago

Debbie came to help me very promptly to my property when the lock to the back door wasn’t working. She was really helpful and kind and fixed my lock in a very professional manner. A great experience and I would thoroughly recommend The Lock Monkey.

6 months ago

Can’t rate Lock Monkey highly enough. As a lone female with two young children at home on a dark winters evening, being able to find a female locksmith was incredible.
Same day call out, the lock was assessed, diagnosed and fixed within an hour.
Even from my lack of knowledge on how old the door or lock was. The door itself was also lifted making our home warmer and quieter instantly.

6 months ago

Fantastic experience, from fast response to my first call, to the lock problem being fixed, all within a few hours. Much appreciated. Highly recommend the services of The Lock Monkey.

6 months ago

My call was answered promptly on a Sunday afternoon. On Monday Debbie turned up 5 mins earlier than promised, a good start she examined the lock and door, explained the problem?gave an itemised quote proceeded to fit new lock with new bits from her stocked van, worked efficiently and job completed in about half and hour. Excellent and very pleasant service. Very happy to recommend without reservation.

6 months ago

Outstanding service. Complex lock jammed shut in aluminium door. Debbie turned up as planned. Hugely knowledgeable and efficient, it was impressive to see how she solved the problem. Instead of having to wait for a replacement part she had already predicted what would be needed and brought it with her. The whole process completed within the hour and incredibly reasonable bill for such a good service. Thank you

6 months ago

Fantastic response and skillset.

6 months ago

A poorly installed front door saw my wife and I locked out of our “quality” new build house. We called The Lock Monkey and Debbie, arriving in her fully equipped van, took over. Drilling out the old cylinder she installed a new one in the security door. Throughout she radiated the competence that as a top professional she new what she was doing. Before long we were standing in our hall holding the keys to our new lock! Very highly recommended. With heartfelt thanks.

6 months ago

Use the Lock Monkey! I can’t recommend Debbie enough. Despite the fact that she was fully booked she came round at the end of her day. She sorted a problem that had been causing anxiety quickly and with no fuss. She also pointed out that my house insurance was currently compromised. Very very happy

6 months ago

Excellent service-would definitely recommend!

7 months ago

Fantastic service. Debbie saw us on the day we called, arrived on time, sorted the problem efficiently, and charged a very fair price. Would highly recommend.

7 months ago

Excellent service, sorted out our broken window lock very efficiently. Will highly recommend and will definitely use again

7 months ago

Straight forward, informative & professional service with a smile.

7 months ago

A simply excellent service. So efficient and I'm also so pleased with the result.

8 months ago

Great friendly service and advice from professional.

8 months ago

Deb is punctual, friendly, and knows her trade inside out with great workmanship whether it's a simple lock change or fixing units with hard to find mechanisms....Used her many times as have my family and friends. An all round great lass ! 👍

8 months ago

Debbie arrived when she said she would. She quickly worked out what was wrong with our double glazed front door lock and had the appropriate part in her van. She then replaced the lock and charged a reasonable price. I would definitely recommend Debbie.'

More reviews from happy customers:

5.0

Excellent service, sorted out our broken window lock very efficiently. Will highly recommend and will definitely use again

Debbie was polite, friendly and efficient. Highly recommended

Debbie is very professional and friendly. She does an extremely good job and works in a very clean and tidy way.

Absolutely amazing efficient service would use again

Excellent prompt service at a very fair price 5 star service

A simply excellent service. So efficient and I'm also so pleased with the result.

Debbie identified the problem and replaced the door lock quickly and professionally. Brilliant thankyou.

Great friendly service and advice from professional.

You can find our reviews on other sites here:

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Our Local Expert Reviews

Get Your Free Quote Today

Whether it’s an emergency lockout, planned lock upgrade, or security consultation, we’re here to help. Contact us for a free, no-obligation quote.



Call: 07950 148 390



Email: info@thelockmonkey.co.uk

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Available 7 days a week.

Serving Exmouth for more than 12 years.

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EMERGENCY CALL OUT • NO CALL-OUT CHARGE • LOCAL EXMOUTH LOCKSMITH • FAST RESPONSE • 5-STAR RATED • FULLY INSURED •

NO Call out charge – fast response – 5 star rated

24/7 EMERGENCY LOCKSMITH

no call out charge

CREDIT CARDS ACCEPTED

07950 148 390

What Our Customers Say

Over 300 five-star reviews from happy customers.

Trusted by Exmouth Families and Businesses

Exmouth Seafront area:

Town Centre:

Littleham:

Withycombe area:

Budleigh Salterton:

Brixington:

Exmouth centre:

Cranford Avenue area:

Exmouth:

Plumb Park:

Budleigh Salterton

Trusted Across East Devon and Beyond

Here are our most recent Google reviews:

More reviews from happy customers:

You can find our reviews on other sites here:

Google Reviews

Facebook Reviews

Yell Reviews

Our Local Expert Reviews

Get Your Free Quote Today

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